Location, shipping, returns, Pro Shop, Academy and what to know before ordering.
📅 Updated: September 20, 2026⏱ 11 min read✓ Fact-Checked
Welcome to the world of Lancaster Archery Supply, your ultimate destination for all things archery-related. Located on Philadelphia Pike in Lancaster, Pennsylvania, their store offers a wide range of archery products and services that cater to the needs of both novice and seasoned archers.
Their commitment to quality, expertise, and customer satisfaction has made them one of the leading archery suppliers in the country. In this article, we'll take you inside Lancaster Archery Supply — exploring their products, promotions, customer support, and the practical details most shoppers ask about: where they're located, how shipping works, and what you can return.
Online orders ship from here. This is a warehouse facility, not a retail location — customers picking up orders or attending Academy programs should use the Pro Shop address.
Yes — customers can visit the Pro Shop & Academy at 2195-A Old Philadelphia Pike, Lancaster, PA 17602. This is the retail location and training facility; the distribution center at 21 Graybill Road in Leola is a warehouse operation and is not a customer retail destination.
Before visiting, check the current Pro Shop hours on the official Pro Shop & Academy page. If you're interested in Academy classes, note that scheduling and availability can vary, so it's worth reviewing current offerings before making the trip.
Lancaster Archery Shipping: How Long Does It Take?
When shopping with Lancaster Archery Supply, it's essential to have a thorough understanding of their shipping policies. Both domestic and international shipping are offered, with varying rates based on the package's weight and the destination. Typically, domestic orders ship within 1–2 business days, whereas international orders may take a bit longer due to customs processing. Customers can track their items on the website and receive notifications about any changes or delays in delivery.
The short answer: most orders are processed and shipped within 1–2 business days, then ground delivery adds another 1–7 business days depending on destination. It helps to separate the two phases:
Order placed — orders received after 1:00 p.m. ET (or on weekends and holidays) are processed the next business day.
Processing — usually 1–2 business days. Backordered, special-order and made-to-order items take longer before shipping.
Carrier transit — allow 1–7 business days for ground delivery; expedited orders received by 12:00 p.m. ET ship the same day.
Delivery — actual transit time depends on your destination and current availability.
Processing
Most orders ship in 1–2 business days
Ground transit
1–7 business days after shipping
Cutoff
1:00 p.m. ET (expedited: 12:00 p.m. ET)
International
USPS, UPS and DHL worldwide
Free shipping
$99+ to the contiguous U.S. (Oversize/Truck Ship excluded)
Typical Shipping Scenarios
Standard in-stock order
Processing usually 1–2 business days, then carrier transit.
Backordered or special-order item
May take longer — availability or production time comes first.
International order
Transit varies by destination, carrier and customs.
Illustrative scenarios, not guarantees.
Full details — including expedited options, Alaska/Hawaii rules and brand shipping restrictions — are on the official Shipping Information page.
Lancaster Archery Return Policy
Qualifying items can be returned or exchanged within 60 days from the date of receipt. Returned merchandise must arrive in new condition with all original parts and packaging.
Several categories are excluded from returns and exchanges entirely:
Special orders and personalized products
Made-to-order or cut-to-order arrows and shafts
Custom strings
Clearance merchandise and open-box items
Software, books, CDs and DVDs
Gift cards
Some items must be returned unused and factory sealed, including compound bows, crossbows, tree stands, climbing sticks, tree saddles, safety harnesses, broadheads, cellular trail cameras and mouth-type game calls.
Online orders start through the Online Return & Exchange Portal; phone and in-store purchases need a Return Authorization number. If Lancaster Archery made an error or the item arrived damaged or defective, they cover return shipping. EU customers additionally have a statutory 14-day right of withdrawal.
This is a practical summary, not legal advice — review the current official Returns & Exchanges policy before buying.
What to Know Before Ordering from Lancaster Archery
A few practical checks can prevent surprises at checkout and delivery:
Stock status — in-stock items ship fastest; backordered, special-order and made-to-order products take longer before shipping.
Custom or personalized items — made/cut-to-order arrows, custom strings and personalized products have production time and stricter return rules.
Return conditions — some categories (compound bows, crossbows, broadheads and others) must stay unused and factory sealed to be returnable.
Shipping method — processing and carrier transit are separate; expedited orders have an earlier cutoff than standard ground.
Destination — domestic ground versus international affects carriers, timing, duties and brand restrictions.
Checking product availability and the current policy pages before ordering is the easiest way to avoid surprises.
Products
At Lancaster Archery Supply, they provide an extensive range of premium-grade products for bow and arrow enthusiasts. From bows and arrows to apparel and accessories, their pro shop is stocked with everything needed to elevate your archery game. You'll find renowned brands such as Hoyt, Mathews, and Easton, as well as their own Lancaster Archery Supply branded products, all designed and tested by their team of professionals.
The catalog spans compound bows, recurve and traditional bows, crossbows, arrows and components, sights, releases, targets, range gear and bowhunting accessories — so regardless of your bow and arrow proficiency, you'll find a fit for your needs and budget.
Their well-informed staff is available to offer expert advice and assistance in selecting the ideal bow, arrows, and accessories for your skill level and shooting style. With its vast selection of products and experienced staff, Lancaster Archery Supply is the go-to destination for archers of all abilities.
Promotions
Lancaster Archery Supply is a one-stop shop for deals on archery equipment and accessories. Their Promotions section offers rotating discounts and special offers on top-quality products — from premium gear by brands like Hoyt, Bowtech, and Easton to accessories like quivers, sights, and stabilizers, plus beginner starter packages.
Because the offers change regularly, we don't list specific prices here. The stable shipping offer worth knowing: free Standard Ground shipping on qualifying orders of $99 or more to the contiguous United States, subject to exclusions such as Oversize and Truck Ship items.
Trouble ordering or searching for a certain item on Lancaster Archery Supply's website? Don't worry, the Help Center has you covered. Their knowledgeable team is here to answer any queries you may have about products, discounts, shipping, and return policies.
Customer service is available Monday–Thursday 8:00 a.m.–8:00 p.m., Friday 8:00 a.m.–6:00 p.m., and Saturday 8:00 a.m.–4:00 p.m. (Eastern). Reach U.S. support at (855) 922-7769 or international support at (717) 656-7229.
Lancaster Archery Academy
In 2013, Lancaster Archery Supply initiated the Lancaster Archery Academy, a comprehensive learning and training center aimed at fostering the growth and improvement of archers in bowhunting, youth, target, and recreational archery. Professional instructors provide step-by-step instruction in a supportive class environment for beginners, intermediate archers and students at advanced levels of performance.
You can sign up for a one-hour class or take advantage of their advanced instructional programs. The Academy operates at the Pro Shop location — 2195-A Old Philadelphia Pike, Lancaster, PA — and program details are on the official Pro Shop & Academy page.
Who Is Lancaster Archery Best Suited For?
Different archers get different things out of Lancaster Archery Supply. As a general guide, the store can be useful for:
Beginners
Pro Shop guidance and Academy instruction may suit archers learning the basics.
Target archers
The broad equipment selection and tuning context is relevant for competitive target shooting.
Bowhunters
Bows, arrows, broadheads and hunting-oriented accessories are a core part of the catalog.
Compound and traditional archers
Multiple equipment categories cover both modern and traditional styles.
Archers needing setup or tuning support
The Pro Shop and Academy ecosystem can be useful when gear needs professional attention.
Lancaster Archery Classic
The Lancaster Archery Classic is one of the largest indoor archery tournaments in the world, held every year in Lancaster County, Pennsylvania. It draws archers from around the globe for a multi-day indoor competition with a 60-arrow qualification round followed by head-to-head matches.
As of September 2026, Lancaster Archery has announced updates for the 2027 Classic: the event runs January 21–24, 2027, with registration scheduled to open September 21, 2026. For the current schedule, format and entry details, see the official Lancaster Archery Classic site.
LAS Express
The LAS Express is Lancaster Archery's fully-equipped mobile sales and support trailer — a familiar sight at major archery events, where it keeps dealers and competitors stocked with gear and provides on-site tech service and repairs on the shooting line.
Event attendance varies by year, so check the official LAS Event Calendar to see where the trailer is headed next.
Company Background & Distributor Network
Lancaster Archery Supply was founded by Rob Kaufhold in 1983 as a small shop on Old Philadelphia Pike, and it has grown into one of the country's leading archery retailers and distributors. Carole Kaufhold is currently listed as CEO, with Rob Kaufhold described in company sources as founder and president.
Today, they are responsible for supplying a vast network of dealers and pro shops across the country, as well as internationally, with the equipment they require to satisfy their customers. According to Rob, this is a crucial aspect of the company's operations, as it enables LAS to interact with a diverse range of archery businesses and stay up-to-date with the latest industry trends.
Conclusion
In conclusion, Lancaster Archery Supply offers a wide range of products and services for archery enthusiasts of all levels. With their helpful center of assistance, competitive promotions, and reliable shipping and return policies, it's clear why the company has become a fixture of the archery world.
Whether you're a seasoned archer or just starting out, Lancaster Archery has everything you need to take your skills to the next level. If you're shopping for gear soon, our bow types and setup & tuning guides can help you order the right equipment the first time.
Frequently Asked Questions
The Pro Shop & Academy is at 2195-A Old Philadelphia Pike, Lancaster, PA 17602. The distribution center is at 21 Graybill Road, Leola, PA 17540 — retail visitors should use the Pro Shop address.
Most orders are processed and shipped within 1–2 business days; orders after 1:00 p.m. ET or on weekends/holidays process the next business day. Ground delivery adds 1–7 business days, and backordered, special-order or made-to-order items take longer.
Qualifying items can generally be returned or exchanged within 60 days from receipt, in new condition with all original parts and packaging. Exclusions include special orders, personalized products, cut-to-order arrows, custom strings, clearance, open box items, software/media and gift cards.
Yes — free Standard Ground shipping applies to qualifying orders of $99 or more shipped to the contiguous United States, excluding Oversize and Truck Ship items.
Yes. International shipping is available worldwide via USPS, UPS and DHL; duties, taxes and import fees are the recipient's responsibility, and some brands restrict international shipping.
Yes. The Pro Shop & Academy is open Monday, Wednesday and Thursday 9 a.m.–8 p.m., Tuesday and Friday 9 a.m.–6 p.m., Saturday 8 a.m.–4 p.m., and closed Sunday.
Yes. The Lancaster Archery Academy is a training facility at the Pro Shop location with professional instructors serving beginners, intermediate and advanced archers — offering one-hour classes plus advanced instructional programs.
📚 Sources & Verification
All facts checked against official Lancaster Archery Supply pages in September 2026.
